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Performance Marketers Are Sleepwalking into an AI Black Box

Gavin Duff's avatarGavin Duff18th Sep 2025
Digital MarketingInsightsMarketing

If you’re using marketing automation, you’re probably being robbed, and you don’t even know it. By the very ad platforms you hand your budget to.

The theft is clean, clinical, buried under dashboards and dressed up in jargon.

You see growth charts. You see neat little arrows climbing north. But what you’re really seeing is the tightening grip of an AI black box, a system that flatters you with false performance while draining the life out of your brand.

The platforms call it progress. They sell it as simplicity. They whisper words like “automation,” “machine learning,” “predictive AI”…

And some performance marketers – the very people meant to cut through bullshit for you, meant to interrogate numbers and prove growth, are nodding along like it’s gospel. Sleepwalking. Letting the machines dictate the story while the truth falls into the cracks.

I need to stress that there are AI features within ad platforms that are genuinely helpful – the kind that shave off hours of manual work and make campaign management smoother. I’ll cover those in a separate piece. But this isn’t that conversation.

Right now, the focus has to be on the real danger…

What happens when we hand over too much control and stop questioning what the machine is really doing?

A robot sitting at a desk with a stack of money in front of him

How We Got Here: The Promise of Measurability

There was a time when digital advertising felt like liberation. The pitch was intoxicating: measurability. No more guessing what a TV spot delivered. No more praying that a billboard was worth the fee. With Google Ads, you could track every click. With Facebook Ads, you could map audiences down to their shoe size and postcode. With LinkedIn, you could target the exact job title you wanted.

That was the contract. Transparency for spend. Clarity for control. You pulled the levers, you saw the output, and you adjusted. Marketing as a science experiment.

But then the levers started vanishing. The experiments got foggy. The numbers started telling stories too neat to be true.

The Rise of the Black Box

Now you’re a guinea pig for features that are too soon to market. They’re not good enough yet, but they’re there because they have ease of signup, and shareholders applaud that.

The black box crept in slowly. First, it was “smart bidding” on Google – let the machine optimise, it’ll be faster than you. Then it was Facebook’s algorithm, deciding which creative would “learn” and turn into performance. Then TikTok, with its self-optimising delivery.

And now? The entire front of house is blacked out.

Performance Max (Google)

Advantage+ (Meta)

Smart Performance Campaigns (TikTok)

Each one is a sealed machine. You pour in assets and budget, you pick a goal, and you’re told to sit back. Don’t ask where it spent your money. Don’t ask which audiences it touched. Don’t ask whether that spike in conversions was real growth or just the machine piggybacking on the customers you’d already won.

The black box doesn’t explain. It doesn’t show its workings. It simply is.

Too Soon, Too Convenient

These systems weren’t ready. Anyone with a year’s worth of campaign data can see it. The automation isn’t precise; it’s blunt. It isn’t discovering new customers at scale; it’s redistributing credit.

Performance Max gobbles up brand search. Meta floods Advantage+ into retargeting pools. TikTok Smart Campaigns burn through installs in regions you don’t even sell to. And yet, because the dashboards are flattering, marketers buy the illusion.

It’s the oldest trick in advertising: take credit for what was going to happen anyway. The difference now is scale. AI can do it faster, deeper, and more invisibly than any human strategist.

Brand Search: The Oldest Swindle, Now Automated

Look no further than branded search.

If someone types your brand into Google, that’s not the ad working. That’s the years of PR, SEO, offline marketing, and reputation already doing the heavy lifting. But Performance Max is engineered to soak those clicks up. It bids, it wins, and then it holds the receipt up to you like it discovered fire.

You clap because the numbers look good. You show your boss a chart. Everyone feels clever. Meanwhile, Google has sold you your own customers back.

This isn’t performance marketing. It’s recycling.

Death by Convenience

The uncomfortable truth is that many marketers let it happen. Because it’s easier.

Granular control is exhausting. Segmentation, testing, exclusions, manual bidding – it takes craft. It takes hours. In a climate where teams are leaner, budgets are tighter, and expectations are higher, the allure of handing everything to an algorithm is irresistible.

Upload assets. Pick goals. Done.

But convenience is killing the discipline. The craft is being eroded.

Instead of performance marketers, we’re supposed to become asset managers, uploading creative into a void and waiting for the machine to tell us whether we’re good enough.

Animated gif of a man saying 'how does that make sense?'

The Mirage of Incrementality

The heart of the problem is incrementality.

How many conversions were driven by the campaign? And how many would have happened anyway?

Old-school marketers obsessed over this. They ran hold-out tests, geographic splits and lift studies. They asked the uncomfortable questions.

Now, incrementality has been buried under “conversion totals”. Google says 500. Meta says 400. TikTok says 200. They all take credit, they all report growth, and nobody asks how many were unique.

It’s the advertising equivalent of every Irish politician claiming credit for our cash surplus.

Historical Parallels: When Data Lies

We’ve been here before.

Think of the 2008 financial crash. Banks built financial products so complex that no one could see the risk. Black boxes of credit swaps and derivatives that looked like infinite money until the system collapsed.

Or think of VW’s emissions scandal. A machine rigged to tell regulators what they wanted to hear, while hiding the truth.

That’s what Performance Max and Advantage+ are. Machines rigged to show you pretty dashboards while hiding where your budget really went.

And like those scandals, the reckoning will come. The brands that blindly trusted the black box will wake up to discover they bought nothing but recycled conversions and inflated graphs.

The Platforms’ Real Game

Understand this: the platforms aren’t benevolent. Their goal isn’t your growth. It’s dependence.

Google doesn’t want you running campaigns outside Performance Max. Meta doesn’t want you hand-building audiences. TikTok doesn’t want you splitting tests manually. They want you addicted to automation because it’s easy to enter and hard to leave.

The less you know, the more you need them.

It’s the same playbook as casinos. Free drinks, flashing lights, no clocks. Keep you inside, keep you playing, keep you blind to what you’ve already lost.

The Cracks You Can’t Ignore

If you peel back the dashboards, the cracks are obvious:

  • Performance Max is delivering growth, but only in branded clicks.
  • Meta Advantage+ over-indexing on retargeting, not discovery.
  • TikTok Smart Campaigns are driving installs in irrelevant markets.
  • Creative “optimisation” that endlessly cycles the safest, blandest variations.

These aren’t bugs. They’re features. They serve the platform first.

What Marketers Must Do Now

You can’t rip open the black box. The platforms will never give you back full visibility. But you can fight the sleepwalk.

Test incrementality. Geo-splits, hold-outs, control groups. Ask how much lift the channel really drives.

Isolate branded traffic. Don’t let Performance Max or Advantage+ claim credit for work your brand equity already did.

Use Exact Match and Tailored Audiences. Don’t let the machine decide what your ads show for, and to whom.

Cross-check data. Compare platform reporting to GA4, CRM data, and sales numbers. Don’t trust one source.

Invest in your own visibility. SEO, content, PR – the things platforms can’t charge you rent for.

Most of all, keep your critical edge alive. Don’t take the dashboard as gospel. Don’t mistake simplicity for progress.

Wake Up Before It’s Too Late

The AI black box is seductive. It’s smooth, fast, and easy. But it’s not built for you. It’s built for the platforms.

Every time you hand over more control, you trade transparency for illusion. You trade craft for convenience. You trade performance for dependence.

And one day, when you’ve forgotten how to pull the levers yourself, when the machines own all the visibility and all the credit, you’ll realise you’ve been paying them to steal from you.

Wake up. The numbers aren’t the truth. They’re theatre. And performance marketers who don’t fight that reality will end up as spectators in their own downfall.

If you want a digital marketing agency that crafts human-led digital marketing campaigns, then get in touch today.

Gavin Duff's avatar

Director of Performance Marketing

For two decades, Gavin has defined effective digital marketing strategy, SEO, PPC, display, content, e-commerce, data analytics, conversion rate optimisation, and social media direction for businesses multinationally and across all sectors. He is also an author, conference speaker, lecturer for Trinity College Dublin, podcast guest, media source, guest blogger and many other things in the area of digital marketing. He also holds a Dip. in Cyberpsychology, as well as AI and Machine Learning, and is a member of the Psychological Society of Ireland.

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