61 Merrion Square South, 
Dublin 2, D02 EW25, Ireland

Main Nav

We create messages every day in order to influence others, often without even knowing it.
It may be one of the hundreds of emails you send to your coworkers, acquaintances, or clients on a regular basis&#8230;
Alternatively, if you work in a digital agency like I do, you can be developing advertising, content, a web page, metadata, or meeting slides&#8230;
Most of these things require a lot of mental work and even time/money, so have you ever considered how effective all of these efforts are from the viewpoint of people&#8217;s minds?
What kind of attention can you really get? How likely is it that you&#8217;ll be able to rewire pre-existing attitudes and opinions? Can you persuade your targets to make a purchase or persuade them that they require something?
As digital marketers, it&#8217;s neuromarketing that&#8217;s going to get us to that place.
<h3>Digital communication</h3>
Web analytics and data are now so easy to produce in the digital marketing field that marketers frequently use them to identify the real impact of advertising without any further science &#8211; and this is very powerful.
But what we&#8217;re actually seeing here are outcomes, which are great for analysis and have their place, but are not genuine causes.
Google, Facebook, and Twitter have spent millions of dollars trying to persuade us that their algorithms can uncover and anticipate the quality of each digital communication you send. For them, it is a question of life and death. They&#8217;ve gotten pretty damn good at it, too.
<img decoding="async" loading="lazy" class="aligncenter wp-image-13620 size-medium" src="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/ig-pilates-250x250.png" alt="" width="250" height="250" srcset="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/ig-pilates-250x250.png 250w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/ig-pilates-700x700.png 700w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/ig-pilates-150x150.png 150w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/ig-pilates-768x768.png 768w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/ig-pilates-120x120.png 120w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/ig-pilates-80x80.png 80w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/ig-pilates.png 1000w" sizes="(max-width: 250px) 100vw, 250px" />
Recent events, however, have demonstrated how deceiving analytics may be. Worse, they frequently contain inaccurate definitions, dubious assumptions, and even mathematical mistakes.
They&#8217;re based on behavioral data that provides a skewed picture of how individuals react to messages. They are unconcerned with the unseen &#8216;unconscious&#8217; clicks that occur in people&#8217;s heads.
<h3>Precision targeting</h3>
Procter &amp; Gamble, the world&#8217;s largest marketer, curtailed its Facebook ad spend in 2016, arguing that targeting individual demographics was costly and did not result in a substantial impact.
Facebook (now Meta, of course) and Google both claim to be able to assist advertising in targeting specific audiences. P&amp;G, on the other hand, said that there was no proof that precision targeting was worthwhile.
We continue to see these platforms perform admirably as an agency. But, hey, to each their own.
Meanwhile, Facebook acknowledged in 2016 that it had been overestimating a key video statistic for at least two years. The average time of a video seen was calculated using only video views that lasted more than three seconds. As a result, advertisements&#8217; performance scores were greater than they should have been.
Many advertisers were furious, despite the fact that the social network stated it was a miscalculation of the average time users spent watching videos on its site.
<img decoding="async" loading="lazy" width="480" height="355" class="aligncenter size-full wp-image-13624" src="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/giphy.gif" alt="" />
Sure you do, Mark&#8230;
Google and Facebook don&#8217;t let outsiders evaluate their platforms, so they&#8217;re practically grading their own homework.
Without a doubt, Facebook&#8217;s error was an embarrassment. They issued an official apology and stated that the error in their algorithm will be corrected.
So be warned: online analytics are fantastic, but their utility is limited, and they can be inaccurate at times. However, they are frequently all we have.
<h3>Unseen decisions</h3>
In the near future, neuromarketing techniques will show the nature and effect of unseen decisions, making you a better buyer of digital advertising. As a result, the advertising industry&#8217;s big data players may not be as enthusiastic about neuromarketing as you should be.
And you most certainly should be.
Analytics does not provide a comprehensive picture of what happens when purchasers&#8217; minds are first exposed to advertisements; you must continually test headlines, change visuals, and generally adjust your message several times.
This makes it difficult to figure out why so much of your advertising isn&#8217;t paying off.
And, most significantly, you may choose an ad that is actually kind of unsuccessful but just happens to be the best performer in your test!
<img decoding="async" loading="lazy" width="480" height="360" class="aligncenter size-full wp-image-13626" src="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/giphy-3.gif" alt="" />
&nbsp;
<h3>Brain persuasion</h3>
A/B testing is a trap that pays media networks billions without providing deeper knowledge of how ads influence the brain. The search for ideal messages through testing can get you to a better place but can also be inefficient, expensive, and contradicts the rules of brain persuasion.
When utilised to influence digital marketing initiatives, a lot of traditional marketing research falls short of its aims, especially when it comes to assessing the impact of the advertising message.
In their own right, surveys, interviews, and focus groups are powerful tools, but they don&#8217;t explain the neurophysiological mechanisms that underpin consumer behavior.
Nonetheless, our responses to most marketing stimuli are explained by the subconscious and preconscious regions of our brain.
That is why, when compared to traditional research methods, Neuromarketing may offer unique insights, a fact that is now widely recognised by marketing and advertising experts all over the world.
<h3>So what is it?</h3>
Neuromarketing employs a variety of methods, the most common of which being functional magnetic resonance imaging (fMRI). It also utilises eye-tracking technologies, but most commonly in tandem with other technologies that read changes in brain functions.
The idea is to figure out which portion of the brain reacts to certain pictures, phrases, and slogans, and how that part of the brain reacts.
Integration of neuroscientific methodologies with digital advertising, in my opinion, will be one of the most crucial aspects of advertising and measurement of the same as things like the metaverse increase in usage.
It&#8217;s also known as Consumer Neuroscience and is the scientific study of how people&#8217;s brains react to advertising and other brand-related signals through the use of brain waves, eye tracking, and skin reactions.
It can employ brain imaging techniques like fMRI to show how the brain reacts unconsciously to what it perceives. This detects changes associated with blood flow. Basically, when an area of the brain is in use, blood flow to that region also increases.
<img decoding="async" loading="lazy" class="aligncenter wp-image-13623 size-large" src="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/DSC_8594-re-700x350.jpeg" alt="" width="700" height="350" srcset="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/DSC_8594-re-700x350.jpeg 700w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/DSC_8594-re-250x125.jpeg 250w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/DSC_8594-re-768x384.jpeg 768w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/DSC_8594-re-120x60.jpeg 120w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/DSC_8594-re-80x40.jpeg 80w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/12/DSC_8594-re.jpeg 1000w" sizes="(max-width: 700px) 100vw, 700px" />
<h3>Value and relevance</h3>
It is non-invasive and safe. Although there was some initial skepticism and opposition, the advertising industry has begun to realise the movement&#8217;s value and relevance.
Because neuromarketing technologies track the molecular, physiological, and neurological changes that occur in our brains in reaction to marketing, they go well beyond typical data collecting techniques.
These experimental settings will aid in the analysis of instinctual, emotional, and cognitive reactions without putting the interpretive weight on study participants.
You may not know it, but filling out a survey consumes a significant amount of your brain&#8217;s precious energy. Even getting paid to take surveys does not alleviate this stress.
<h3>Act like zombies</h3>
It is impossible to overestimate the value of cognitive energy. Using brain-based approaches eliminates the need for individuals&#8217; conscious and active engagement. You&#8217;re not asking them to act like zombies; all you&#8217;re asking them to do is relax and allow the messages to work their way into their heads.
There&#8217;s also no requirement for the subjects to say anything. The goal is for the stimulus to have an effect on their neurophysiology. The brain will activate and create its own narrative.
When was the last time you were asked what you thought of a movie you had just seen? It&#8217;s a simple question, but imagine how difficult it would be to respond if you had to use emotional measures to describe how pleased, sad, enthusiastic, anxious, concerned, intrigued, and so on you were.
The same may be said for how we react to digital advertising or even a website. We know these stimuli have an effect on us, but we can&#8217;t be sure how much of an emotional or cognitive influence they have on our brain.
<h3>Difficult to recognise</h3>
According to research, when people are asked to explain their moods on a daily basis, they use an average of three words, implying that emotions are difficult to recognise and express. This clouds user feedback.
There are a few essential research questions that only Neuromarketing can answer.
<ul>
<li>Will my message pique the interest of the brain&#8217;s subconscious?</li>
<li>Will that unintentional influence lead to a purchase or a brand interaction?</li>
<li>Is it possible for individuals to express their true feelings? (We have the ability to fool even ourselves!)</li>
<li>What emotions lead to decisions?</li>
<li>Which of your messages has the most impact on people&#8217;s minds, and why?</li>
<li>Can neuromarketing be used to demonstrate a product&#8217;s or solution&#8217;s unique value?</li>
</ul>
And, perhaps most crucially:
<ul>
<li>Can a brain-based persuasion model lead to improved Return on Investment?</li>
</ul>
fMRI scans have demonstrated that a variety of factors determine how and why customers accept specific brands and buy their items, even if they are more expensive than competitors.
It has little to do with logic or reasonable thought. Humans are sensory creatures that react to the way particular stimuli make them &#8220;feel&#8221;.
<h3>Added value</h3>
Its methodologies can investigate subconscious responses and monitor brain activity in persons as well as their reactions to advertisements that they are unaware of.
Ultimately it can also provide customers with added value.
There have been ethical concerns raised, with some referring to it as &#8220;mind-reading,&#8221; although in fact, it employs volunteer participants in a manner that is not fundamentally different at all from established research methodologies.
Furthermore, discoveries from this field are being utilised to investigate solutions and therapies for, among other things, compulsive online gambling and addictive shopping habits.
<h3>What&#8217;s Next?</h3>
Neuromarketing will become more accessible in time as datasets from earlier studies are utilised to develop tools that do not require the use of a lab or fMRI methodology.
Soon you&#8217;ll be able to submit an image of your ad, a video, product page, or piece of content, etc, and get immediate feedback on how it will affect the subconscious.
This technology has already begun to emerge. We have tested some and we&#8217;ll be first in line when these are more commercially available.

Neuromarketing: The Emotions Behind The Data

It&#8217;s obvious that consumers are now concerned about data privacy.
They are more aware of how their data is gathered, kept, and shared, and they want greater control.
This has somehow been accomplished without actually fully informing consumers about the risks of having their data exposed or exploited, and yet they have mostly decided to accept it. So here we are!
<img decoding="async" loading="lazy" width="400" height="208" class="aligncenter size-full wp-image-13573" src="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/giphy-1.gif" alt="Consumer Rights" />
If you&#8217;re busy or simply decide not to read on then at least know this: you&#8217;re going to need some very compelling reasons for customers to give you their data.
Because data gathering has grown so inextricably linked to the current customer experience, brands now face a unique set of problems.
Would e-commerce have grown at the same rate without tailored ads and targeted promotions? Most likely not, because both customers and brands have grown to rely on customisation to improve the modern buying experience.
Could small and medium-sized enterprises have gained the same degree of awareness among their cohorts as the major spenders do without customised or targeted advertising? No, not really.
We <a href="https://friday.ie/blog/how-to-protect-facebook-marketing-performance-cookie-free-future/">recently discussed</a> how Apple has modified how it will manage customer data by strengthening privacy and safeguards for consumers&#8217; information. With such a global powerhouse embracing the trend towards enhanced data privacy, marketers must keep these developments in mind as they plan future initiatives.
<img decoding="async" loading="lazy" class="aligncenter wp-image-13570 size-large" src="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/imore-facebookprivacy_03-700x491.png" alt="Apple Privacy" width="700" height="491" srcset="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/imore-facebookprivacy_03-700x491.png 700w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/imore-facebookprivacy_03-250x175.png 250w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/imore-facebookprivacy_03-768x539.png 768w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/imore-facebookprivacy_03-120x84.png 120w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/imore-facebookprivacy_03-80x56.png 80w, https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/imore-facebookprivacy_03.png 812w" sizes="(max-width: 700px) 100vw, 700px" />
Increased data restrictions will unavoidably limit the methods brands and marketers can use to get information about customers, altering how we design marketing campaigns and activities.
These obstacles can only be overcome if brands focus on the consumer&#8217;s unique and personal traits and make attempts to develop a meaningful relationship with them.
In many respects, these difficulties will benefit the marketing profession by encouraging innovation and adaptability.
<h3 class="p1">Personalisation in marketing</h3>
Aside from using the tech giants&#8217; aggregated predictive models to provide us with more detailed targeting like before, brands will need to focus more on personalised marketing, which is already gaining traction and has become a popular topic of discussion with the introduction of relevant and supportive technologies such as data management platforms, geotargeting, and varied forms of targeted e-mails.
Many individuals now feel that it is an unavoidable baseline for the future of marketing strategy and brand performance in competitive marketplaces.
Because the likes of Google and Facebook&#8217;s &#8220;workarounds&#8221; for data loss (due to fewer opt-ins) will be widely available to all companies, it will be your tailored advertising capabilities based on your earned datasets that will set you apart.
<h3 class="p1">Adapt to technological advancements</h3>
Companies will need to adapt to relevant technology if customised marketing is to operate as predicted.
They will need to get acquainted with new and popular forms of social media, data-gathering platforms, and other technology that not all existing employees and enterprises are likely to be familiar with or able to purchase.
AI is bringing predictive personalisation techniques closer than any other tech trend. Things like <a href="https://blog.hunchads.com/dynamic-creative">Dynamic Creative Optimisation</a> are already helping to relegate tasks like split A/B testing to the past.
Many companies that can afford it have already implemented machine learning, big data, and AI to automate customisation.
<img decoding="async" loading="lazy" width="480" height="480" class="aligncenter size-full wp-image-13572" src="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/giphy.gif" alt="Data Gathering" />
<h3 class="p1">Current business models are being restructured</h3>
Adopting a new marketing strategy customised to the most relevant technology needs budget, time and resources.
To successfully adopt customised marketing, companies will need to organise their planning and communication a lot better.
Some businesses will have to recognise that their present processes and marketing strategies will have to alter dramatically and often.
They will have to reassess how consumer data and information are distributed within the company and potentially beyond that.
Individuals&#8217; geographic locations, potential customers&#8217; prior purchases, and so on will be flooded into company databases, and there may be restraints in how that information is obtained, distributed internally and publicly, and used to improve revenues.
<h3 class="p1">Legal ramifications</h3>
Privacy is always a concern, and in certain places, it is more so than in others, so businesses must overcome any legal obstacles before implementing tailored marketing. In particular, the EU has established GDPR, and you’ll all have heard of that by now. 
GDPR limits the types of data that brands may gather on their customers and provides a means for them to sue companies for violating their privacy. In the United States, California followed suit and enacted the CCPA in 2018.
Now let&#8217;s discuss some of the first measures marketers and businesses must take in order to discover, contact and convert customers in the age of data security.
<h3 class="p1">Get to know your consumers better</h3>
We&#8217;ve all heard that the cookie is on its way out for quite some time. They have lost their charm as customers become more suspicious and privacy regulations become more stringent.
Consumers, in my opinion, have been far too ready to accept that cookies are evil, and yet here we are.
<img decoding="async" loading="lazy" width="480" height="384" class="aligncenter size-full wp-image-13574" src="https://friprod2022bak.wpengine.com/wp-content/uploads/2021/10/giphy-3.gif" alt="Bad Cookies" />
However, this is beneficial in some respects since it will make some brands less lazy.
Many brands have traditionally depended extensively on background data collecting, which has produced some useful outcomes. With evolving data rules, we will need to get to know our consumers in new and deeper ways. This will have a huge impact on the marketing industry.
Brands and marketers must look beyond conventional third-party data, such as broad demographics or the amount of time visitors spend on a website, to understand their consumers&#8217; unique interests and objectives.
The next generation of marketing will be based on an intentional brand-to-consumer connection in which cooperation &#8211; most likely in the form of data sharing and incentives &#8211; will generate purchasing power.
Consumers want to have relationships with the brands they like, yet many businesses do not prioritise developing this sort of loyalty. Brands may build better consumer connections and loyalty if they strategise and accept these shifts in data privacy.
<h3 class="p1">Restore consumer power via customisation</h3>
Customers demand privacy from companies and advertising, but they also want goods and services that are tailored to their specific requirements. Because of this paradox, as well as new privacy regulations, marketers must understand their clients beyond their clicking and scrolling behaviours.
According to <a href="https://www.accenture.com/_acnmedia/pdf-77/accenture-pulse-survey.pdf">Accenture research</a>, 91% of consumers prefer to buy items from businesses that provide some level of personalisation. Marketers will find it more difficult to reach customers without third-party data than ever before, yet most consumers will still demand the same level of personalised suggestions, discounts, or promotions.
Personalisation is the answer. They will eventually have more power over which marketing activities they see or don&#8217;t see based on how they interact with a company as personalisation increases.
Brands will have to look for new ways to understand their customers, such as first-party or zero-party data collecting. These approaches will provide more focused insights than any third-party data source, but they will necessitate more effort on the side of brands.
<h3 class="p1">Make clever use of data and technology</h3>
Brands can solve data privacy issues if they use data wisely. They must utilise tools to understand and contact their customers as consumer data gets more difficult to access and marketing technology grows more expensive to use.
They will require technology that spans many channels, collects data in real-time, improves the user experience, and generates reliable data reports. More precise data (collected by first- or zero-party techniques) will necessitate a more sophisticated analysis.
Personalisation will be the bedrock of intelligent data utilisation. Segmentation will give way to direct engagement with the consumer, whether through an AI-powered platform or even things like simple quizzes, competitions or surveys.
Interactive material not only encourages increased involvement but also increases the user&#8217;s enjoyment. At the very least, it enhances the amount of time visitors spend engaging with you, which improves your shareability/linkability and possibly even your rankings.
People mostly want to be involved, therefore good interactive content nearly always enhances your user experience.
This move for interactive content will be part of a larger trend toward personalisation anyway; by allowing consumers to respond for themselves or have their opinions heard, they feel a more personal connection to the business.
Don&#8217;t forget that it may also be used to collect data about user preferences, for example, to enhance products or websites.
<h3 class="p1">Segmentation of customers</h3>
The concept is simple: rather than a limited number of major marketing efforts aimed at broad audiences, it is often preferable to have a large number of small marketing initiatives aimed at specialised consumers.
Customer segmentation is categorising your target customer based on specific characteristics or behaviours, such as demographics or purchasing patterns.
This allows you to more precisely tailor your material to their interests, such as having two separate email lists for large spenders and small spenders and sending various newsletters to each with different items.
You may segment your consumers anyway you choose, but the most frequent divisions are demographic, psychographic, geographic, behavioural, and customer journey.
This technique is excellent for customisation and consumer engagement because your followers will receive material that has been hand-picked just for them.
Aside from email lists, consumer segmentation may be applied to customised advertisements on other sites, categories of blog posts, and social media content for numerous different interests and communities.
<h3 class="p1">Start planning now</h3>
So despite the disruption of nasty and annoying cookie consent notifications, consumers increasingly believe that their data is one of their most valuable assets in the contemporary world, and they want to know that it will be handled properly. That’s not going anywhere.
So this barrier needs to be overcome by using personalisation to satisfy their remaining need for tailored advertising &#8211; and brands must start planning now.
Think about your overall content strategy, your e-mail marketing tactics, newsletter audiences, previous purchasers, social media audiences and website users… segment them all to start planning conversations that they will enjoy.

Data

Neuromarketing: The Emotions Behind The Data

It’s Time to Get Personal