Customer-experience
Navigating Accessibility: What the EU Accessibility Act means for websites
From 28 June 2025, a new set of rules will apply in the European Union that aims to make things easier for everyone navigating online, especially for people with disabilities.
Government Announce a Roadmap for Embedding Design in the Public Service
The Irish Government have announced a progressive roadmap for embedding design in the public service over the next two years. And it looks like more than lip service…
Counting Clicks: Why Fewer Clicks Doesn’t Guarantee Better User Experience
In recent years, the notion that usability can be accurately measured by the number of clicks needed has been widely debunked…
If you’re not listening to your customers, you will most likely fail.
Dave has another go at highlighting the importance of including customers in your design process. If the penny hasn’t dropped yet, now is the time.
It’s Time to Get Personal
It’s obvious that consumers are now concerned about data privacy. They are more aware of […]
Why design systems are important: A single source of truth
Why are design systems important you ask? Although it might seem like a very modern […]