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7th Feb 2020 -
Graham Carroll Have you ever longed to share a romantic cocktail with Leo Varadkar or Mary Lou? Here’s your chance.
30th Jan 2019 -
Graham Carroll Trust is critical to creating a positive user or customer experience, particularly on digital channels. But it takes trust to create trust — and that’s not always easy…
11th May 2018 -
Graham Carroll With the GDPR’s arrival, there was confusion everywhere. I spoke with the Head of GDPR Awareness at the Data Protection Commissioner to help get some clarity…
1st Feb 2018 -
Graham Carroll The clearest evidence of what it feels like to work with an organisation is in the testimony of their customers online — this is key to the digital customer experience…
29th Nov 2016 -
Graham Carroll Is our compulsive experience of using screens, and in particular smart phones, killing us?
10th Nov 2016 -
Graham Carroll It’s a Happy Thursday here in Friday Agency. We just got the news that we’ve been shortlisted for 3 awards at this year’s Spider awards.