Friday

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Author: Graham Carroll

Introducing TDer for #GE2020 featured image
7th Feb 2020 -

Introducing TDer for #GE2020

Have you ever longed to share a romantic cocktail with Leo Varadkar or Mary Lou? Here’s your chance.

Building Trust into the Customer Experience featured image
30th Jan 2019 -

Building Trust into the Customer Experience

Trust is critical to creating a positive user or customer experience, particularly on digital channels. But it takes trust to create trust — and that’s not always easy…

GDPR & Consent: Knowledge is no longer power, it is Risk. featured image
11th May 2018 -

GDPR & Consent: Knowledge is no longer power, it is Risk.

With the GDPR’s arrival, there was confusion everywhere. I spoke with the Head of GDPR Awareness at the Data Protection Commissioner to help get some clarity…

Creating a smart Digital Customer Experience through Content featured image
1st Feb 2018 -

Creating a smart Digital Customer Experience through Content

The clearest evidence of what it feels like to work with an organisation is in the testimony of their customers online — this is key to the digital customer experience…

User experience – when the experience is too much featured image
29th Nov 2016 -

User experience – when the experience is too much

Is our compulsive experience of using screens, and in particular smart phones, killing us?

Friday shortlisted for 3 Awards at eir Spiders featured image
10th Nov 2016 -

Friday shortlisted for 3 Awards at eir Spiders

It’s a Happy Thursday here in Friday Agency. We just got the news that we’ve been shortlisted for 3 awards at this year’s Spider awards.