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Author: Graham Carroll

Senior UI Designer Role – Friday Agency featured image
21st Jan 2020 -

Senior UI Designer Role – Friday Agency

Are you (or do you know) a Senior UI Designer?! Because we’re looking for a great one to join our team, work on some exciting new projects and have fun…

Digital Marketing Specialist – Friday Agency featured image
9th Dec 2019 -

Digital Marketing Specialist – Friday Agency

We’re looking for an experienced Digital Marketer to join our agency team. Someone who loves digital marketing and is bursting with potential.

Building Trust into the Customer Experience featured image
30th Jan 2019 -

Building Trust into the Customer Experience

Trust is critical to creating a positive user or customer experience, particularly on digital channels. But it takes trust to create trust — and that’s not always easy…

GDPR & Consent: Knowledge is no longer power, it is Risk. featured image
11th May 2018 -

GDPR & Consent: Knowledge is no longer power, it is Risk.

With the GDPR’s arrival, there was confusion everywhere. I spoke with the Head of GDPR Awareness at the Data Protection Commissioner to help get some clarity…

Creating a smart Digital Customer Experience through Content featured image
1st Feb 2018 -

Creating a smart Digital Customer Experience through Content

The clearest evidence of what it feels like to work with an organisation is in the testimony of their customers online — this is key to the digital customer experience…

User experience – when the experience is too much featured image
29th Nov 2016 -

User experience – when the experience is too much

Is our compulsive experience of using screens, and in particular smart phones, killing us?