Author: Graham Carroll

Graham Carroll19th March 2022Graham Carroll

Digital Marketing Specialist role at Friday Agency

We’re looking for another experienced Digital Marketer to join our agency team. Someone who loves digital marketing and is bursting with potential…

Graham Carroll7th February 2020Graham Carroll

Introducing TDer for #GE2020

Have you ever longed to share a romantic cocktail with Leo Varadkar or Mary Lou? Here’s your chance.

Graham Carroll30th January 2019Graham Carroll

Building Trust into the Customer Experience

Trust is critical to creating a positive user or customer experience, particularly on digital channels. But it takes trust to create trust — and that’s not always easy…

Graham Carroll11th May 2018Graham Carroll

GDPR & Consent: Knowledge is no longer power, it is Risk.

With the GDPR’s arrival, there was confusion everywhere. I spoke with the Head of GDPR Awareness at the Data Protection Commissioner to help get some clarity…

Graham Carroll1st February 2018Graham Carroll

Creating a smart Digital Customer Experience through Content

The clearest evidence of what it feels like to work with an organisation is in the testimony of their customers online — this is key to the digital customer experience…

Graham Carroll29th November 2016Graham Carroll

User experience – when the experience is too much

Is our compulsive experience of using screens, and in particular smart phones, killing us?