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Customer Experience

Whats the difference between UX and UI design? featured image
24th May 2018 -

Whats the difference between UX and UI design?

Industry confusion is due to the misapprehension of what UX and UI actually are as disciplines. We are here to set the record straight.

It’s time we spoke about the importance of usability testing! featured image
15th Feb 2018 -

It’s time we spoke about the importance of usability testing!

Usability testing is fundamental to the UX process. So why do some skip it as a way of saving time or money when its purpose is to save time and make money?

Creating a smart Digital Customer Experience through Content featured image
1st Feb 2018 -

Creating a smart Digital Customer Experience through Content

The clearest evidence of what it feels like to work with an organisation is in the testimony of their customers online — this is key to the digital customer experience…

Intelligent UX: Graceful Degradation vs Progressive Enhancement featured image
11th Jan 2018 -

Intelligent UX: Graceful Degradation vs Progressive Enhancement

In this ever-changing digital world, creating websites, apps and content with a slick user experience is a constant challenge…